Pre-order Shipping & Returns
We believe shopping should feel effortless — even when your piece is crafted on demand. That's why we ensure a smooth, reliable, and transparent experience from start to finish.
Shipping
This item is available for pre-order and is prepared on demand. Each piece is carefully prepared before shipment to ensure the highest quality and finishing.
- Processing time: 1–3 business days
- Estimated delivery: 5–15 business days depending on your destination
- Free worldwide shipping on all orders
- Tracking number provided for every order — please allow 2–5 business days for tracking updates to appear
- Duties and taxes may apply depending on your country and are the customer's responsibility
Returns
- 30-day easy returns from the date of receipt
- Items must be unworn, unwashed, in original condition with tags attached
- Return shipping costs are the customer's responsibility, except in the case of defective, damaged, or incorrect items
- Simple and hassle-free return process
Need help?
Our support team is always here to assist you.
Contact us anytime at contact@norvaneofficial.com — we respond within 24–48 business hours.
For full legal details, please refer to our official policies available in the footer.